Go Waste, LLC Privacy Policy & Terms and Conditions

Effective Date: October 1, 2026

Privacy Policy

Go Waste LLC ("Go Waste," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website, GoWaste.com, and during communications with our company.

Information We Collect

Go Waste may collect personal information, including your name, phone number, email address, service or delivery address, requested service dates, dumpster size, project details, and other information voluntarily submitted through our website, telephone conversations, text messages, or customer communications.

How We Use Your Information

We use this information to:

  • Respond to inquiries and provide quotes.

  • Schedule dumpster deliveries, pickups, and exchanges.

  • Provide customer service and account notifications.

  • Communicate regarding rental agreements, billing, and service updates.

  • Coordinate services and business operations.

  • Respond to customer-initiated phone calls and text messages.

  • Send SMS communications when appropriate consent has been obtained.

Information Sharing and SMS Privacy

Go Waste does not sell or rent your personal information.

Information may be shared with service providers only as necessary to operate our business and provide requested services, subject to applicable privacy protections.

SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing or promotional purposes.

SMS Terms & Conditions

1. SMS Consent Communication

Customers may consent to receive SMS communications from Go Waste LLC by selecting "Yes" on our website's SMS consent form, providing express verbal consent, or initiating a text message conversation with Go Waste.

When a customer sends a text message to Go Waste at 713-701-1615, they are initiating an SMS conversation and requesting a response. Go Waste may reply to that message and send relevant follow-up communications concerning the customer's inquiry, quote, requested services, or existing rental transaction, as permitted by applicable law.

Initiating a text conversation does not constitute consent to receive unrelated promotional or marketing messages.

Phone numbers obtained through the SMS consent process will be used only for communications authorized by the customer or otherwise permitted by applicable law.

SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing or promotional purposes.

2. Types of SMS Communications

If you consent to receive SMS messages from Go Waste LLC, or initiate a text conversation requesting information or services, you may receive text messages related to:

  • Dumpster rental quotes and inquiries.

  • Delivery, pickup, and exchange scheduling.

  • Delivery notifications and service updates.

  • Customer care and account notifications.

  • Rental confirmations and billing-related communications.

  • Responses and relevant follow-ups to customer-initiated conversations.

Messages will relate to the customer's inquiry, requested services, or existing business relationship, consistent with applicable consent requirements.

Example SMS Message:

"Hello, this is Go Waste confirming your dumpster delivery for tomorrow. Reply STOP to opt out of SMS messages or HELP for assistance."

3. Message Frequency

Message frequency may vary depending on your service requests, rental activity, and communication needs.

You may receive multiple SMS messages per week regarding quotes, scheduling, deliveries, pickups, and customer service.

Customers who initiate a text conversation may receive responses and relevant follow-up messages concerning their inquiry or requested services.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier and service plan. Charges may vary for domestic or international messaging.

Go Waste is not responsible for charges imposed by your mobile carrier.

5. SMS Opt-In Methods

Customers may opt in to receive SMS messages from Go Waste LLC through the following methods:

Online Quote or Contact Form

Customers may select "Yes" in the SMS Communication Consent section of our website's quote request or contact form.

Selecting "No" does not prevent customers from submitting a quote request or receiving services.

Verbal Consent

Customers may provide express verbal consent during a telephone conversation with a Go Waste representative, where that consent is appropriately documented.

Customer-Initiated Text Messages

Customers may initiate an SMS conversation by texting Go Waste directly at 713-701-1615, including through the "Text Us" option on our website.

By sending a text message to Go Waste, customers request and authorize responses related to their inquiry, including relevant follow-up communications regarding dumpster rental quotes, scheduling, deliveries, pickups, and customer service, within the scope permitted by applicable law.

Customers are not required to complete the website's SMS consent form before initiating a text conversation.

Customer-initiated messages do not provide blanket consent for unrelated marketing or promotional text messages.

Consent to receive SMS messages is not a condition of purchasing or receiving services from Go Waste LLC.

6. SMS Opt-Out Methods

You may opt out of receiving SMS communications at any time by replying STOP to any text message received from Go Waste.

Alternatively, you may request removal from SMS communications by contacting us through any of the following methods:

After opting out, you may receive a final confirmation message acknowledging your request.

No additional SMS communications will be sent unless you subsequently provide consent or otherwise initiate communications permitted by applicable law.

7. Help and Customer Support

For assistance with SMS communications, reply HELP to any text message received from Go Waste.

You may also contact our customer service team directly:

Go Waste LLC

If you do not wish to receive SMS messages through our online quote request or contact form, select "No" in the SMS Communication Consent section.

Customers who decline SMS communications may still submit quote requests, schedule services, and communicate with Go Waste through other available contact methods.

Customers who choose to initiate a text conversation may receive responses related to that inquiry and can opt out at any time by replying STOP.

8. Standard Messaging Disclosures

By opting in to receive SMS messages from Go Waste LLC, or initiating a text conversation requesting information or services, you acknowledge the following:

  • Message and data rates may apply.

  • Message frequency may vary.

  • Reply STOP at any time to unsubscribe.

  • Reply HELP for assistance.

  • SMS consent is not a condition of purchase.

  • Customer-initiated SMS conversations authorize responses and relevant follow-up communications within the scope of the customer's inquiry and applicable law.

  • Initiating an SMS conversation does not authorize unrelated marketing or promotional messages.

  • SMS consent and mobile phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes.

  • Customers may contact Go Waste at service@gowaste.com or 713-701-1615 for additional assistance.

For additional information, please review the Privacy Policy and SMS Terms & Conditions provided on this page.

General Website and Dumpster Rental Terms

By using GoWaste.com or submitting a quote request, you acknowledge these website terms and privacy practices.

Quotes and Pricing

Dumpster pricing, availability, rental periods, weight limits, accepted materials, delivery, pickup, and other service terms may vary based on location, dumpster size, material type, and project requirements.

Submitting a quote request does not guarantee pricing, dumpster availability, delivery dates, or acceptance of service.

Final pricing, rental terms, and service arrangements will be confirmed by Go Waste before services are provided.

Dumpster Rental Services

Dumpster rentals are subject to applicable rental agreements, service conditions, availability, and operational requirements.

Additional charges may apply for services or circumstances outside the original rental agreement, including extended rental periods, excess weight, prohibited materials, additional trips, or changes to scheduled services.

Any applicable additional charges will be governed by the terms communicated to and accepted by the customer.

Website Information

Go Waste makes reasonable efforts to maintain accurate information on its website. However, service descriptions, pricing, availability, and other website content may be updated without prior notice.

Information displayed on GoWaste.com is provided for general informational purposes and does not constitute a binding service agreement.

Contact Information

For questions regarding this Privacy Policy, SMS Terms & Conditions, dumpster rentals, customer service, or communications preferences, please contact:

Go Waste, LLC

Website: https://gowaste.com

Email: service@gowaste.com

Phone: 713-701-1615

Go Waste is committed to providing clear communication, reliable customer service, and responsible handling of customer information.